FUNCTIONAL TITLE: Knowledge Management and Communications Associate – LICA 7
SUPERVISOR Knowledge Management and Communications Officer, UN-Habitat
CONTRACT TYPE & DURATION  1 June 2021 to 30 September 2021 (with possibility of extension depending on funding availability and performance evaluation)


I. Introduction to UN-Habitat

The United Nations Human Settlements Programme or UN-Habitat, is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. In collaboration with governments, UN-Habitat is charged to promote and consolidate collaboration with all partners, including local authorities and private and non-government organizations in the implementation of the Sustainable Development Goals (SDGs), particularly Goal 11, which seeks to make cities and human settlements inclusive, safe, resilient and sustainable. This is further elaborated in the New Urban Agenda.

By working at all levels and with all relevant stakeholders and partners, UN–Habitat contributes to linking policy development and capacity–building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies in national policies and programmes in urban development and human settlements, which conform with international practices and covenants.

UN-Habitat established its country office in the Philippines in 2004 and runs national and city-level programmes. The UN-Habitat Philippines Country Office (CO) positions itself as a strong policy adviser informed by well-grounded operational experience, harnessing its in-depth local knowledge, global expertise and international network of urban specialists, in the areas of urban planning and design, climate change adaptation and mitigation, urban legislation and governance and urban economy, in post-disaster community-driven recovery, reconstruction and resilience building, and in the climate change, urbanization and sustainable development nexus. The country office partners with national government departments and agencies, local authorities, a wide cross-section of non-governmental organizations (NGOs) and civil society groups, and the private sector. At the policy level, the country office supported the development of the Habitat III country report, the National Urban Development and Housing Framework, guidelines to strengthen the rationalized planning system, Local Shelter Planning and Local Climate Change Action Planning.


II. Introduction to Building Resiliency through Urban Plans and Designs

Building Climate Resiliency through Urban Plans and Design (BCRUPD) is a capacity building project funded by the German government’s International Climate Initiative (IKI), and is being implemented by the UN-Habitat in partnership with the government of the Philippines. The project supports the Philippine government to improve policies, regulations, and capacities for climate change adaptation by promoting climate-responsive sustainable urban development plans and designs.

In support of the National Climate Change Action Plan (LCCAP) and the Intended Nationally Determined Contributions (I/NDC), it will enhance national and subnational government capacities to guide and manage urban growth and green recovery with resilience principles and practices. The project will supplement existing planning guidelines and develop knowledge through policy inputs, capacity development, and demonstration activities.

Demonstration of innovative approaches in five cities with different ecosystems will showcase contextualized processes and schemes to build urban resilience considering balanced economic and ecological sustainability in the face of rapid urbanization.  Two of the five cities will be assisted on green recovery from Covid-19 impacts through capacity building and national-subnational collaboration.


III. Duties and Responsibilities

The Knowledge Management and Communications Associate (KMCA) will be responsible for providing support to the overall knowledge management component of BCRUPD and implementation of the project’s knowledge management and communications (KM&C) strategy. She/He will likewise support the implementation of the KM&C strategy and work plan of the UN-Habitat country office. The KMCA will report to the UN-Habitat Knowledge Management and Communications Officer and provide project KM&C support to the BCRUPD National Project Coordinator.

In supporting BCRUPD, the KMCA tasks will include but not be limited to the following:

  • Serve as focal person for all project KM&C initiatives and liaise with KM&C focal persons of partner agencies as necessary
  • Document expert group meetings, workshops, trainings, forums, consultations and other project activities
  • Gather and consolidate data and knowledge materials from project partners and other knowledge sources
  • Convert raw data, information, and knowledge into narrative and content for a host of IEC materials and knowledge products like brochures, reports, social media, training platforms
  • Develop a digital media workplan for the project’s social media channels and website
  • Ensure implementation of this workplan by producing original digital media content and curating relevant content that would support the project’s advocacy
  • Organize, implement and manage all project materials into prescribed folder structure and file naming protocol
  • Support regular monitoring of partner updates to feed into the project knowledge management system

In supporting the UN-Habitat Country Office, the KMCA tasks will include but not be limited to the following:

  • Work closely with the KM&C Officer in implementing the country office KM&C workplan
  • Maintain an understanding and appreciation of current and future UN-Habitat projects
  • Provide KM&C support for country office-wide activities and initiatives, as needed


Duration of Assignment, Duty Station and Travel 

The Contractor will be engaged from 1 June 2021 to 30 September 2021 (with possibility of extension depending on funding availability and performance evaluation)

Duty Station is in Manila City.


Reporting Arrangements and Coordination

The Knowledge Management and Communications Associate will report to the Knowledge Management and Communications Officer.



The salary will be determined according to the qualifications, skills and relevant experience of the selected candidate.



Professional Competencies

  • Professionalism: Ability to identify issues, analyze and participate in the resolution of human settlement issues/problems. Ability to conduct data collection using various methods. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Communication: Speaks and writes clearly and effectively; exhibits interest in having two-way communication; demonstrates openness in sharing information and keeping people informed.
  • Teamwork: Works collaboratively with colleagues to achieve organizational goals; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
  • Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • Identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
  • Keeps clients informed of progress or setbacks in projects;
  • Meets timeline for delivery of products or services to client.


IV. Desired Qualifications

Education A first level university degree in Development Communication, Social Marketing, Journalism, Media Relations or other related field.
Experience and skills At least six (6) years of work experience in communications, publishing, journalism, or any related field

Knowledge of development issues and directions, especially on urban development issues would be an asset

Have a substantial background in knowledge management systems and implementation as well as design and documentation of learnings and other activities; Possess transferable skills in knowledge documentation, use, and regeneration
Possesses advanced and publishable writing skills both for different media and target audiences (i.e., press releases, blogs, news article, etc.)

Proficiency in using and maximizing social media channels (Facebook, Twitter), and understanding of web content management systems

Knowledge of basic graphic design, photography, or video production, including working knowledge of related tools and software (i.e. Canva, Windows Movie Maker); working knowledge of more advanced software (i.e. Adobe Photoshop/Premiere, etc) is an asset but not required
Language High proficiency in English (both oral and written) is required and strong technical and creative writing skills with a full command of English.



Submission of Applications

Application should include:

      1. Cover memo (maximum 1 page) including expectations regarding remunerations;
      2. A completed UN Personal History Form (P-11) – Please download the form here.

All applications should be addressed to and sent electronically vie e- mail to UN-Habitat’s Country Programme Manager, Christopher E. Rollo at  copying the HR Associate, Loubelle Fajardo at

Please indicate in your e-mail subject: Knowledge Management and Communications Associate


Deadline for Applications is on or before 12 May 2021.

Please note that applications received after the closing date stated above will not be given consideration. Only short-listed candidates whose applications respond to the above criteria will be contacted. The salary will be determined according to the qualifications, skills and relevant experience of the selected candidate. Details and conditions of the contract will be communicated at the interview.


In line with UN-Habitat policy on gender equity, applications from female candidates are particularly encouraged

Only shortlisted applicants will be contacted.

By applying to this post, you agree to UN-Habitat’s due diligence in securing highest standards of efficiency, competency and integrity from all its staff members. Candidates will not be considered for employment with United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse or if there are reasonable grounds to believe that the candidates have been involved in the commission of these acts.

UN-Habitat has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UN-Habitat also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo reference and background checks, and will be expected to adhere to these standards and principles.  

UN-Habitat does not charge a fee at any stage of the recruitment process.