Position Title                         :               Knowledge Management & Communications Specialist

Project Reference                 :               Healthy Oceans and Clean Cities Initiative (HOCCI)

Duty Station                          :               Manila, Philippines

Contract Modality                :               LICA 9

Duration                                 :               1 August 2020 – 31 March 2021

Deadline of Applications    :               15 July 2020

Dates Advertised                  :               01 -15 July 2020



  1. Introduction about the UN–Habitat

The United Nations Human Settlements Programme, UN-Habitat, is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. In collaboration with governments, UN-Habitat is charged to promote and consolidate collaboration with all partners, including local authorities and private and non-government organizations in the implementation of the Sustainable Development Goals (SDGs), particularly Goal 11, which seeks to make cities and human settlements inclusive, safe, resilient and sustainable.  This is further elaborated in the New Urban Agenda.

By working at all levels and with all relevant stakeholders and partners, UN–Habitat contributes to linking policy development and capacity–building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies in national policies and programmes in urban development and human settlements, which conform with international practices and covenants.

UN-Habitat established its country office in the Philippines in 2004 and runs national and city-level programmes.  The UN-Habitat Philippines Country Office (CO) positions itself as a strong policy adviser informed by well-grounded operational experience, harnessing its in-depth local knowledge, global expertise and international network of urban specialists, in the areas of urban planning and design, climate change adaptation and mitigation, urban legislation and governance and urban economy, in post-disaster community-driven recovery, reconstruction and resilience building, and in the climate change, urbanization and sustainable development nexus. The country office partners with national government departments and agencies, local authorities, a wide cross-section of non-governmental organizations (NGOs) and civil society groups, and the private sector. At the policy level, the country office supported the development of the Habitat III country report, the National Urban Development and Housing Framework, guidelines to strengthen the rationalized planning system, Local Shelter Planning and Local Climate Change Action Planning.


  1. Project Background

The “Healthy Oceans and Clean Cities Initiative – Philippines” project is a 1-year project with the goal of helping local governments and communities in the Philippines reduce marine plastic pollution, in support of the implementation of the National Plan of Action on Marine Litter (NPOAML). The project seeks to address fundamental issues of plastic waste leakages to marine environment at each target city, with different priority activities depending on the local context. Circular economy and reduce-reuse-recycle (3Rs) approaches will be harnessed to reduce marine plastic waste pollution, as an integral part of an overall solid waste management (SWM) program.


  1. Roles and Responsibilities of the Knowledge Management and Communications Specialist (KMCS)

The KMCS will be responsible for the overall knowledge management and communications (KMC) requirements of the UN-Habitat Philippines Office with particular focus on the HOCCI project. She/he shall be working closely with the HOCCI Project Manager (PM) and the rest of the project team members in implementing national and level activities. In addition, guided by UN-Habitat and donor’s knowledge management framework, and communications guidelines, s/he shall be responsible for implementing a knowledge management and communications system supporting the country office under the guidance of the Habitat Country Programme Manager, as needed, in coordination and collaboration with the team leaders of the Building Climate Resilience through Urban Plans and Designs (BCRUPD) and Rebuilding Marawi through Community-driven Shelter and Livelihood projects.


S/he will perform the following roles and responsibilities:


For the HOCCI Project, s/he will perform the following roles and responsibilities:

  • Develop and implement a knowledge management system and communications plan;
  • Develop communication materials like project briefs, brochures, short articles and press kits to share information and promote the project;
  • Support the documentation of planning workshops and trainings, expert group meetings, forums, consultations and other activities related to the planning, development and implementation of UN-Habitat programmes and projects;
  • Maintain and produce original content for online platforms and social media channels, of UN-Habitat Philippines website, blogs, Facebook account/groups and Twitter;
  • Assess existing ICT knowledge platforms of government partners and establish sharing protocols/ system of project reports linking collected materials on SWM and marine plastic litter (MPL);
  • Consolidate and develop the project documentation, including process documentation and development of knowledge/communication materials for targeted users/audiences such as tools/guides on SWM and MPL and training modules based on the project experience;
  • Provide technical advice on knowledge sharing activities to maximize the events as a means to replicate the good practices done and share the lessons learned from the project cities;
  • Support the development of knowledge products borne out of the implementation of the project including the production of videos and other media; and
  • Assist the Project Manager in consolidating and preparing the required progress reports of the project.
  • Undertake other related duties and responsibilities required by the project.


For the Building Climate Resilience through Urban Plans and Designs (BCRUPD) and Rebuilding Marawi through Community-driven Shelter and Livelihood projects:

  • Support the communications officers of the respective projects through technical guidance and review of KMC outputs and products;
  • Support the wrapping up of the KMC plans and activities.


  1. Qualifications and Experience
  • Advanced University Degree (Master’s or equivalent) in Development Communication, Journalism, Media Studies or related field; A bachelor’s degree in development communications, social marketing, journalism, media, or other related field in combination with 10 years relevant qualifying experience may be accepted lieu of the advanced university degree
  • At least 3 years relevant experience, especially in delivering LGU capacity development approaches and training materials in the field of environmental management and solid waste management and communicating development project results through social media.
  • Exhibit solid and current working knowledge on development issues and directions especially on environmental management, solid waste management, climate change, urban development, human settlements, water and sanitation, local economic development and related issues.
  • Experience working for the UN system is preferred
  • Have substantial experience in design, facilitation and implementation of learning events.
  • Possess transferable skills in knowledge documentation, use and regeneration.
  • Possess a strong background and working experience in tools development and toolkit production, learning product design (i.e., manuals, guidebooks, toolkits, brochures, etc.)
  • Possess advance and publishable writing skills for both online and offline dissemination (i.e. press releases, blogs, brochures, news articles, etc.), familiarity with using and posting on social media channels (Facebook, Twitter) and have a basic understanding of maintaining web content hosted on Joomla, WordPress or other platforms.
  • Basic graphic design, photography, and video editing skills are an asset.
  • Good communication skills, strong technical and creative writing skills, interpersonal management, team worker and proficient in written and spoken English.


      5. Reporting Arrangements and Coordination 

The KMCS will report to the Project Manager and the Habitat Country Programme Manager.


  1. Competencies

The Core Values of the United Nations are:

  • Integrity;
  • Professionalism;
  • Respect for diversity. 

Planning & Organising:

  • Develops clear goals that are consistent with agreed strategies;
  • Identifies priority activities and assignments; adjusts priorities as required;
  • Allocates appropriate amount of time and resources for completing work;
  • Foresees risks and allows for contingencies when planning;
  • Monitors and adjusts plans and actions as necessary;
  • Uses time efficiently.


  • Speaks and writes clearly and effectively;
  • Listens to others, correctly interprets messages from others and responds appropriately;
  • Asks questions to clarify, and exhibits interest in having two-way communication;
  • Tailors language, tone, style and format to match the audience;
  • Demonstrates openness in sharing information and keeping people informed.

Client Orientation:

  • Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • Identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
  • Keeps clients informed of progress or setbacks in projects;
  • Meets timeline for delivery of products or services to client.


  • Works collaboratively with colleagues to achieve organizational goals;
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
  • Places team agenda before personal agenda;
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Technological Awareness:

  • Keeps abreast of available technology;
  • Understands applicability and limitation of technology to the work of the office;
  • Actively seeks to apply technology to appropriate tasks;
  • shows willingness to learn new technology.



Submission of Applications


Application should include:


  1. Cover memo (maximum 1 page) including expectations regarding remunerations;
  2. A completed UN Personal History Form (P-11) – Please download the form (MS-Word) from UN- Habitat ROAP web site: http://www.fukuoka.unhabitat.org/vacancy/index_en.html;


All applications should be addressed to and sent electronically vie e- mail to UN-Habitat’s Country Programme Manager, Christopher E. Rollo at cris.rollo@un.org copying the Admin and Human Resources Officer, Joy Rostrata rostrata@un.org.


Please indicate in your e-mail subject: Application – Knowledge Management & Communications Specialist   


Deadline for Applications is on or before 15 July 2020.


Please note that applications received after the closing date stated above will not be given consideration. Only short-listed candidates whose applications respond to the above criteria will be contacted. The salary will be determined according to the qualifications, skills and relevant experience of the selected candidate. Details and conditions of the contract will be communicated at the interview.


In line with UN-Habitat policy on gender equity, applications from female candidates are particularly encouraged


Only shortlisted applicants will be contacted.

By applying to this post, you agree to UN-Habitat’s due diligence in securing highest standards of efficiency, competency and integrity from all its staff members. Candidates will not be considered for employment with United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse or if there are reasonable grounds to believe that the candidates have been involved in the commission of these acts.

UN-Habitat has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UN-Habitat also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo reference and background checks, and will be expected to adhere to these standards and principles.


UN-Habitat does not charge a fee at any stage of the recruitment process.